Complaint channel
Complaint channel
Complainants should be stated in polite words and contain factual information, including personal information (name – last name), phone number, details of complaint, and identity document* through the following contact channels;
Channel 1 Customer Service Center’s phone number 0-2004-5000 during 09.00 – 18.00 Hrs. everyday
Channel 2 Contact us at A money branch offices nationwide Find a branch
Channel 3 Email : cs@aira-aiful.co.th
Channel 4 www.aira-aiful.co.th by specifying details in the below box
* The identity document should be a certified copy of citizen ID card or other official ID card that shows identification number of complainant
In order to protect your personal information, Company does not have any policy to identify or ask for any 4-digit personal identification number (PIN) of your cash card in the detail box.
Suggestion/Complaint/Inquiry